Digital Marketing Account Manager

Competitive salary and holiday allowance

Form strong relationships with our clients, supporting them to reach their goals

Demonstrate your strong communication skills in a supportive environment

Wagada Digital has a single mission – to provide expert support to our clients whilst offering a positive work culture of learning and development. Our team is everything to us and our clients flourish on the strong working relationships that we develop. This is a supportive environment where the right staff can grow and develop as quickly as their ambitions will take them. Our team grabs the opportunities that we present to them to learn and develop and our clients thrive on working with an agency with a fantastic team environment.

We’re looking for individuals with a growth mindset, willing to work hard and play hard, in exchange for a rewarding agency experience in a warm and welcoming team environment.

What’s the job?

We’re looking for a Digital Marketing Account Manager to join our St Albans, London or Cheltenham teams. This could be a hybrid role for the right person.

We’re looking for a talented individual with a passion for digital – you’ll be innovative, keen to experiment and have excellent customer service skills. If you’re looking for the chance to really show what you can do, here it is!

You’ll be part of our Client Services Team, which works directly with our clients, building relationships and developing trust. You’ll create the strategies that the delivery team follow, and you’ll work alongside them to ensure that the work meets clients’ expectations.

Working across a range of client accounts, no 2 days will be the same and you’ll get to test your skills to the max in a variety of industries. You’ll work alongside the Delivery Team, to produce high quality work for our clients that makes a difference.

We make decisions based on data, so you’ll be happy digging deep into our client’s campaigns to assess success and how we can constantly improve.

What do we need?

We’re looking for digital marketing account managers to lay down the strategy for our clients’ campaigns, assess success and failure and feedback results to our clients.

You’ll be full of ideas and keen to innovate and exceed expectations. You’ll have several years of experience looking after clients in an agency marketing role, or you might come from an -in-house marketing background and are more used to managing internal stakeholders. Whichever category you fit into, we’ll build the role around your skills and experience to ensure that you are challenged and constantly learning.

You’ll be:

Experienced and knowledgeable in the strategy and tactics behind digital marketing
Analytical to assess success or failure of campaigns
A team player
Keen to learn new skills
Willing to share your knowledge and expertise with the rest of the team
Someone who embraces success and failure equally – there’s no room for egos

You’ll have:

Strong customer service skills, comfortable on the phone and presenting to clients
Experience in account management, understanding how to build and maintain the trust of clients
Commercial acumen, understanding the needs of our clients
A desire to see our clients succeed
A growth mindset – you’ll be aware of your strengths and weaknesses and willing to work on them
A strong attention to detail

What you’ll get

Generous holiday allowance starting at 23 days plus bank holidays, rising to 30 days

A 4-day week on the last week of the month (10 extra lie-ins a year!)
Flexible working opportunities
A competitive salary and bonus of up to 10%
Opportunities to train and develop, go to conferences and share your knowledge with others
Proactive career development – we’re a growing company and love to see our team grow with us
Company Nest pension
Company healthcare scheme
Maternity and paternity benefits, plus flexibility for parents to make sure that you never miss the school play
Innovative, exciting and supportive environment
A fun, friendly team environment: twice-yearly team nights away, team socials and lunches, charity events, a great deal of banter and a healthy competitive spirit.

We’re an inclusive workplace and embrace diversity and equal opportunities. We want to give everyone the chance to be the best version of themselves.

Send us your CV and a covering letter telling us why you want the job.