Search Everywhere customer journey mapping template
Your customers search, compare and make decisions across more platforms than ever before.
They’re using Google, AI engines, social media, reviews, Reddit, YouTube and your website to build trust before they get in touch. Our free customer journey mapping template helps you understand where your audience searches, what they need at each stage, and what content will move them closer to choosing you.
Created by our team of digital marketing specialists, this practical worksheet gives you a clear framework for mapping your customer journey across the Search Everywhere landscape.
What’s inside the customer journey mapping template?
- An audience question bank
- A main mapping template for key customer questions
- A platform planning guide
- A trust signal checklist
- A content gap finder
- A 30-day Search Everywhere planner
- A simple measurement dashboard
The template helps you map each customer question by journey stage, platform, search behaviour, content format, trust signal and next action.
Plan your Search Everywhere strategy with confidence
This free template helps you move from “we need to be visible everywhere” to a focused content plan. Speak to our specialists for support with creating your Search Everywhere strategy.
Meet the team
