Terms and Conditions

In order to comply with recent legislation, Wagada Ltd have updated their Terms and Conditions.

If you are unsure if you fulfil your GDPR obligations, please visit the ICO (Information Commissioners Office) website.  There is a specific GDPR Reference Page. Alternatively, contact the ICO free information line 0303 123 1113 and select option 4.

​All services provided by Wagada Limited are subject to the following terms and conditions:

1.1 VAT is payable on all our invoices.

1.2 There is no long-term contract. Contracts run for a full calendar month, regardless of the date during that month that you start work with us (unless otherwise agreed). For example, if you start to work with us mid-month, you are under contract with us until the end of the next full calendar month. If you would like to cancel or pause your contract, simply let us know in writing before the end of the month in order to be effective at the end of the last calendar day of the following month.

1.3 For project work, we will send the first invoice for 50% of the total cost when we start work; the remaining 50% is payable when the work is completed.

1.4 Monthly services are invoiced on 1st of the month and paid by direct debit through GoCardless.

1.5 Direct Debits are taken on the 1st of every month, all other invoices to be paid within 14 days. Late payment charges come into effect after 14 days from the date of issue.

1.6 Invoices will normally be issued electronically. If the customer wishes to receive hard copy invoices this can be requested

1.7 Wagada’s preferred method of payment is by bank transfer. Wagada may make an additional charge for payments not made by bank transfer, to reflect the increased cost of processing such payments.

1.8  An admin charge of £15 will be applied to any cheque payment.

1.9 Cheques returned for insufficient funds will be assessed a return charge of £25 and the Customer’s account will immediately be considered to be in default until full payment is received.

1.10 Charges payable for any Wagada service will include an annual price increase, which will be the annual percentage increase in the Retail Price Index (RPI) published by the Office for National Statistics. We will give 30 days’ written notice of the increase to take effect in January of each year and use the most recently published RPI figure.

1.11 Quotations are valid for a period of 30 (thirty) days. Wagada reserves the right to alter a quotation after expiry of the 30 (thirty) days.

1.12 Instructions by the customer to terminate the services must be made in writing. Telephone requests for termination of services will not be honoured until and unless confirmed in writing. The service will be terminated at the end of the calendar month in which the service was terminated.

1.13 These Terms and Conditions supersede all previous representations, understandings or agreements. Acceptance of a quotation and or payment of an advance fee constitute agreement to and acceptance of these Terms and Conditions.

1.14 Wagada reserve the right to alter these Terms and Conditions at any time and without notice. The most up to date version of these Terms and Conditions will always be available on the Wagada website.

1.15 Wagada reserve the right to terminate any accounts where Wagada considers that the customer has made unreasonable, inappropriate or illegal use of any of the services provided by Wagada.

1.16 Included within all our agreements is a proportion of time allowance allocated to project management to conduct planning, organisation, reporting and project-related meetings, telephone call and emails.

1.17 As a results-driven business, we reserve the right to prioritise the activities that will generate the best results for your business. This may mean that we deviate from our strategic or original plan, as outlined in this document, in order to deliver work that maximises your return on investment.

1.18 This Agreement shall be governed by English Law

2.0 All our clients must have a regularly updated back up of their website which can be used in case of emergencies, such as server failure or hacking. If you do not have a back up currently, we can help you to protect your website.

2.1 We strongly advise clients to keep their content management system up to date to ensure that the relevant security patches are installed.

2.2 It is the client’s responsibility, as defined under GDPR guidelines to ensure that they meet their obligations and compliance.  By accepting these terms, it is acknowledged that all data provided to Wagada is accurate, up to date and relevant. Any changes or amendments are the responsibility of the client.

2.3 Our total liability shall not exceed the total fees paid to us in the prior 12-month period.

2.4 The Client hereby warrants and undertakes that:

(a) It has full power and authority to enter into the Agreement and that by doing so it will not be in breach of any obligation to a third party;

(b) It shall in connection with this Agreement, and the Client Materials shall comply with all applicable laws, regulations and any applicable codes of practice, and it shall take appropriate steps to verify such compliance;

(c) Use of Client Materials will not infringe the rights (including without limitation the intellectual property rights) of any third party anywhere in the world;

(d) Client Materials will not be obscene or discriminatory and will not defame or breach the privacy rights of any third party;

(e) Client Materials (including, without limitation, instructions in any insertion order or similar document) are accurate in all material respects;

(f) Client Materials will not contain any executable code, virus or malicious code;

(g) It shall comply with any third party policies applicable to the Services that Wagada notifies to Client from time to time;

2.5 The Client hereby indemnifies and keeps Wagada indemnified against all losses, claims, liabilities, damages, costs and expenses suffered or incurred by Wagada.

2.6 Included within all our agreements is a proportion of time allowance allocated to project management to conduct planning, organisation, reporting and project-related meetings, telephone call and emails.

3.0 To fully comply with GDPR, you may wish to include a Cookies opt-in feature on your website where user’s data is being captured through Google Analytics. This could detrimentally affect the ability to effectively and accurately track website visitors. However, this legislation is open to interpretation and many companies instead prefer to adopt an opt-out approach. With no overall consensus, our clients should seek independent legal advice on this matter.

4.0 Wagada’s staff are our most valuable asset. The client agrees for one year after ceasing its engagement with Wagada to not solicit or try to engage in employment any of the Wagada team.

Second Floor,
Old Building,
New Barnes Mill,
Cottonmill Lane,
St Albans,

01727 739812 .
E: info@wagada.co.uk
W: www.wagada.co.uk
T: 01727 260187

Registered in England & Wales No. 08905611. VAT Number 122 816239